Hello there,
I am just setting up my service account for my reseller account and there is no option for ‘creating a service domain’ as this guide suggests there should be: Step-by-Step Guide to setup Reseller Hosting at JodoHost
How do I go about adding the service domain so my domain can actually havea website/mailserver?
Many thanks,
David.
Hi David
It’s definately there. Under “Parked Domain”, you’d find “Service domain”. If you have already created the plan, just click edit and you’ll find it there
If you still can’t find it, please open a ticket and we’ll point it out for you
Ah sorry, looks like I was being v. vacant. I did start a ticket but I’ll delete it.
Many thanks,
David.
I don’t see any ticket regarding this in the ticket queue. Please ensure you submit tickets directly from the main control panel. If you log into your admin account (where you create plans, etc.) and submit a ticket there, it would be submitted to yourself and hence we wouldn’t receive
Thought I’d just clarify.