I’m a bit confused about the process of signing up for a reseller account. I already have a domain name (my shared account). Do I use this to sign up for a reselller account, or should I use a different one? Will using my current domain name adversely affect access to my existing account until it is transferred to the reseller account?
Do you mean to setup your DNS host?
I recommend you register a different name.
Thanks for the quick response, Yash. I thought I needed the info for the sign up portion, which the instructions led me to believe.
Since you are currently online, maybe you can respond to this issue. I got the following error when going through the sign up process: Registration failed Failed to create Account
The previous request for the user creation has been locked in. If it failed, try to sign up from scratch.
So I was going to contact sales with a copy of this message, as instructed on the page. However, I recieved both a receipt for payment and new account e-mail confirmation. So has it failed to create the account or not?
I guess it worked since I could log into the new CP. I don’t know if there were any additional pages left in the registration process, but I’ll try to set it up and see what happens.
Sounds like it worked 
I see your account as activated..