We are working to resolve an issue with the ticket desk email bouncing when using the reseller side of the ticket system.
Please use the Live Chat link for immediate assistance.
Mail bounce issue has been fixed.
Hello,
Our both cerberus help desk are working fine ( http://resellerdesk.jodohost.com/support/ and http://helpdesk.jodohost.com/support/) , Now you can open tickets from Cerberus help desk.