Resellers will love this HSPhere trick!

Customer Support Customer Only Discussion
1

Sick of your reseller CP starting on the Plans page? :slight_smile:

3rd Dec 2008 - these instructions now reflect the current version of HSphere. :slight_smile:

If you’re like me, and get annoyed with your reseller CP going straight to the “Plans” page instead of the Main Menu, we’re in luck! I found out how to change the default page!

Do the following:

Step 1:
Log in to your reseller service CP. On your Plans page, find the plan called “System” or “Service”.
It should have the lowest number of all the plan IDs listed.
Click the Settings icon for that plan.

Step 2:
You should now be on the Plan Settings page.
Look at the URL in your browser and find the part that begins “?plan_id=xxxx&template_name=…etc.”
The number xxxx is the plan ID number of your System plan.
Subtract one from that number and change it in the URL.
For example, if the URL was “?plan_id=1234&…” then change it to “?plan_id=1233&…”
Only change the number, leave the rest of the URL unchanged. Then hit Enter.

Step 3:
All being well, you should find yourself on the Settings page of the Admin Account.
If you see the words “null settings” then don’t go any further, this trick didn’t work for you. :frowning:
In the Default Template box, you’ll see the setting design/info.html.
Change the Default Template to quick/quick_view.html then click the Change button.

That’s it! Now, every time you log in to your reseller CP, you will get the Main Menu instead of the stupid Plans page!

Enjoy!

2

Re: Sick of your reseller CP starting on the Plans page? :slight_smile:

Bravo Man.

Very well done. Thats a very nice trick.
Works a dream. I also didnt like the stupid plans page.

Kind Regards

3

Re: Sick of your reseller CP starting on the Plans page? :slight_smile:

thanks mate, all done and works well

4

Don’t work here lol, oh well.

WebD. :baby:

5

No? That’s weird… wonder why not?

6

Don’t know I followed the exact instructions. The admin account had no Id number so I had to go to accounts and get the ID there.

I got to the null admin settings page but the change didnt work.

:rolleyes:

7

when you have the list of plans at the bottom (depeds on list names) should have

Account ID name blank blank

thats the plan ID

not sure if that helps

8

See attached GIF for a screenshot of the ID number you should be looking for, on the Plans page. Hope that helps!

Snap2.gif
Snap2.gif241×194 2.16 KB

9

I got it thanks, I was using the other plan number :rolleyes:

Guess lack of sleep is getting to me. Going to bed didn’t realize its 1030am.

I’ll post some stuff If I run across any good tweaks in H-Sphere.

WebD. :baby:

10

Great tweak. I think you can now also give out trouble ticket plans only without any access to the CP by changin default plan to “tt/new_tt_admin.html”.

I’ll try it later.

Thanks WebD!

11

How do you mean?

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Yes explain that one in more detail about trouble tickets plans, sounds interesting.

WebD. :baby:

13

Well, when you create a trouble ticket user, they get access to the user info and other stuff. By changing this to the template mentionned earlier I assume, it would be possible to login directly to the TT interface rather than going through the control panel.

Haven’t tried it yet.

14

Thanks Antic for the tip! Should be defaulted in hsphere in my opinion…

15

Updated this tip for the latest version of HSphere, which now doesn’t show you the Admin plan on the Plans page. But it seems the Admin plan is the lowest plan ID in the list minus one. :slight_smile:

It’s worked for me on 2 reseller plans, one in Cluster1 and the other in Cluster2 so should be ok to try.