response times

is anyone else experienceing dificulty or is jodohost ignoring me?

i have been waiting on live chat for 1 hour

and am waiting fro support email response for 9 hours

do you have a ticket ID?
i see people that have been chatting in excess of one hour, the longest wait time for any was 47 seconds.

[JH #AKX-33698-688]:

stephen may i chat to you on live chat please

Just so everyone knows, this was an abuse issue and not standard support, it has some legal and technical issues to handle that take/took long.

thank you for sorting everything out :slight_smile: