Security & Restore

With A reseller account . . .
I am looking for a “secure” server before I commit to an provider.

  1. Can you provide documentation of 3rd party testing showing that your servers are secure?
  2. Can I have permission to do a scan of one of your servers to determine open ports?
  3. How often are website backups conducted?
  4. Can I have a website restored?
  1. Every 24-48 Hrs.
  2. Yes, open a ticket to support with necessary instructions.

Great! What about questions 1 & 2?

  1. We have no 3rd party documentation. But we have a trained and experienced team of administrators that ensure our servers remain secure
  2. You could. But since we allow Passive FTP, you won’t find all ports blocked