Hello,
Yesterday I did make some code changes to my site and it was working after changes are being applied and now I’ve noticed that it throws service unavailable error. I am not sure what is the problem.
Can you please see what’s wrong with it?
My site is: http://cikajovazmaj.iz.rs/
Best regards.
As we checked, this website is working at the moment. Kindly open a support ticket if you again continue to see a such problem.
Hello,
It wasn’t working in time of creating this thread.
Maybe it was some temporary problem. Hope there 's no need to open support ticket regarding this.
Thank you.
Best regards.
Here I am again. Unfortunately, service unavailable error (http 503 error), happened again, thus I revived this thread.
Do you have any logs regarding this error?
I know you said to open up a ticket, but there’s a problem with tickets at my end.
I have opened few tickets in the past but none of them is being addressed so far and I am not sure why.
Like no one saw them.
So if you could see what is wrong with the ticket system at my end and initial service unavailable error.
Thank you
Best regards.
ARe you sending the tickets in Hsphere? If you you may be sending to your own Hsphere helpdesk which we cannot see at all.
Otherwise it is probably best to use email to submit a ticket, but make sure your email address matches, and you can also CC it to the helpline AT jh address to escalate to senior managers and also company management.
Yes, I was sending tickets in Hsphere.
I will use email to submit a ticket then.
Just to clarify: “make sure your email address matches”. You mean with the address within the Hsphere account?
Thank you
Best regards.
Yes make sure ticket matches with the techincal/billing controller of the account so we can verify.
I’ve send an email as you said.
Thank you
Best regards.