Websites down. E-mail not working. Jodohost support not working thru support portal. Live chat not working.
Seeking suggestions and answers?
kindest regards,
Seems many didnt read our multiple email notices 
We are here. servers are up. Private message headed your way
Stephen, Thank you, I got all fixed based on your feedback.
Thank you,
Glad you got it
I’m flying back to miami at the moment
Learned how to use this swype keyboard today
I’m sure I’d have read it if your bulk emails didn’t go straight to my ISP’s spam folder. Thanks to AT&T I don’t seen them at all unless I go look at their webmail… Having said that, it was totally my own fault in any case. I should have realized it would need to be done at some point, email or not. It’s just that I’d forgotten that child nameserver IPs were IP-based, not name-based, and so didn’t think I’d need to do it anyhow.
How accurate is the swype keyboard? I read about it some time ago and I thought it must pick up lots of alternative words in the ‘path’, but is it smarter than that?
Can someone please explain what the fix was? Tonight ALL my client mail servers went down, as well as my own reseller CP. Tech support is telling me I need to make nameserver IP changes, but i don’t have access to CP.
I tried entering IPs in the name server at my registrar, but I am gettin the error “Invalid TLD”.
I also did a search and can’t see any emails about this change, but I’m willing to admit I may have missed something - but right now ALL of my clients are calling an complaining and I would just like to get some concrete info on how to fix this.
I have opened a ticket, but they’re just telling me the same story. I don’t seem to be able to make any changes from here to fix this.
we mass mailed again in the last 24 hours with a full recap you may need to check your cintact info in reseller cp account.
i am forwardin you the june mail i sent to others i dont have todays text handy and am honestly replying from bed trying to get an hour or two sleep. working franticlly due to this huge hurricane and unknown path. even if it goes north fl it is an issue for the truck drive
i didn’t get the mass email either - I get ticket emails and billing - but not the mass emails discussed. Can you please resend them to [email protected] - none of my email accounts are working now, nor is my cpanels, along with all my websites being down, my tickets are not being responded to - or - the responses are being sent to domains that I can’t check the emails for.
I don’t think I received an email either. I’m checking, but if you could resend to me also, I’d appreciate it!
Reseller id: vdghost
my laptop died in all this so i am sending forwards of an earlier pm i sent to clients with june mail
Thanks! I’ll be sure and change the contact email for my reseller account…that is, when I can get logged in to the control panel! 
i did not receive any of the “June” emails either. i only received the one from 2 days ago, and by then it was too late and now every site i have is down…
They are all sent using the same way, hsphere mass mail, we monitor the bounces at attempt to resend those even. We linked here, and many responded here on the forums back then. We’ve sent a lot of mails about the migration overall.