Something going on with the server today?

Customer Support H-Sphere Shared Hosting
1

I hate to sound like I’m complaining all the time, but it seems that since the move to the new servers I’ve had numerous problems.

Now I am finding the site intermittently taking up to about a minute to respond, and when it does all the sessions have been nuked and everyone has been kicked off.

I sent in a ticket about an error earlier today that said the SQL Server could not be found. Still no response, so I don’t know if the above problem is related.

I used to get such great service but it’s been rocky at best for the past two weeks.

2

Dave, we got your ticket and are looking into it. This intermittent problems are hard to track down but we eventually will

3

[QUOTE=Yash]
Dave, we got your ticket and are looking into it. This intermittent problems are hard to track down but we eventually will
[/QUOTE]

I reported a similar problem the other week. I just got another 1 minute “out” while I was able to access other sites (so no ISP problem)

4

These problems normally happen due to a sudden spike in CPU usage causing it to hit 100%. That causes other sites to stop executing

In such cases, we need to locate the problem causing website and either turn it off, move it to a different server or limit its resources. When you experience a problem like this, open a ticket immediately so one of our tech can check it out

5

[QUOTE=Yash]
These problems normally happen due to a sudden spike in CPU usage causing it to hit 100%. That causes other sites to stop executing

In such cases, we need to locate the problem causing website and either turn it off, move it to a different server or limit its resources. When you experience a problem like this, open a ticket immediately so one of our tech can check it out
[/QUOTE]

Is this a win1 server problem?

6

Its not a Win1 problem, it can occur on any server with any hosting company

A server acts slow when someone is abusing it. We don’t overload the servers. So when you experience slowness, report it to us immediately so we can trace the abuser

7

My sites been down all day, already submitted a ticket and was told ‘name servers were updated’, and I’m down for 72 hours?

8

Please check with your Domain Registrar. Your domain has expired.

Record last updated on 09-Feb-2004.
Record expires on 14-Feb-2004.
Record created on 14-Feb-2003.

9

lol

10

Ouch.. I believe they introduced a grace period during which other people can’t register the domain though. But if you want it reactivated there is probably an ‘administrative fee’ for it.