hi there
i seem to have various clients complaining that they are getting SSL issues on their sites, since the transfer.
i checked the sites myself, and in most cases, they loaded fine. support also says there is nothing wrong with the domains and ssl certs (except for one, which was fixed).
thees domains didnt have any issues before the transfers, and it all started a few days ago, following the transfers of some CL1 servers.
but what can i do - clients are still telling me they have issues, and they have sent me screen captures - they are not lying.
i wanted to bring it up here to see if anyone else is experiencing this, and to group-think about what the issue may be.
thanks
If they are on shared SSL, it will be an issue, which we announced as temporarily disabled.
Other than that and one about connection interrupted on ANY ssl request(which is fixed and I don’t think an issue on any others, it is a server wide setting), ssl moves have gone pretty well.
Only issue I can possibly think here would be about updating their root certs on browsers, as there have been a flurry of such updates recently. Comodo had some keys stolen and had to disable SSL generation using their old keys and generate new ones, which triggered a lot of browser updates in the last 2 months.
Some articles on that:
http://www.thewhir.com/web-hosting-news/032411_Rogue_Comodo_SSL_Certs_Used_in_Attack_on_Top_Domains
http://www.thewhir.com/web-hosting-news/041511_Apples_IOS_432_Update_Addresses_Comodo_SSL_Breach
So maybe ask them to check if any updates on their browsers.