Strange email issues

Customer Support Customer Only Discussion
1

Hello All,

Some of my clients are reporting that they are sending emails that are not being received and others are sending them emails that they are not receiving. All with no bounce or error message.

I would generally conclude that these are due to user errors or poorly configured in-house servers at businesses that my clients are sending to, but then I got a strange email myself that looks like it was intended for some one else entirely. None of my clients or my email addresses are listed as recipients!

How could I receive an email that was not addressed to an email that I am set up to receive? Neither domains are owned by my clients but one does appear to be hosted at Jodo. Below are the headers for review with addresses and names replaced with xxxxxx. Am I missing something in these headers?

How did I get this email? Could this be why my clients are missing emails? Has anyone else had any similar issues or clients complaining of lost emails?

Thanks for any insight or help!

Received: from unknown (HELO dspam1.mhere.biz) (204.14.110.250)
by mail6.mhere.biz with ESMTP; 11 Oct 2007 23:00:24 -0000
Received-SPF: none (mail6.mhere.biz: domain at fairfaxglass.com does not designate permitted sender hosts)
identity=mailfrom; client-ip=204.14.110.250;
envelope-from=[email protected];
Received: from localhost (localhost [127.0.0.1])
by dspam1.mhere.biz (Postfix) with SMTP id 0649A7A5D6A
for [email protected]; Thu, 11 Oct 2007 18:33:47 -0400 (EDT)
Received: from warrior.xo.com (unknown [207.155.253.151])
by dspam1.m****here.biz (Postfix) with ESMTP id ADE5E7A5DE3
for [email protected]; Thu, 11 Oct 2007 18:33:46 -0400 (EDT)
Received: from xxxxxx (w236.z065106135.was-dc.dsl.cnc.net [65.106.135.236])
(Authenticated sender: [email protected])
by warrior.xo.com (ConcentricHost(2.60) Relay) with ESMTP id 32BD273A
for [email protected]; Thu, 11 Oct 2007 18:33:46 -0400 (EDT)
From: “xxxxxx” [email protected]
To: “‘xxxxxx’” [email protected]
Subject: Wisconsin delivery
Date: Thu, 11 Oct 2007 18:29:00 -0400
Message-ID: [email protected]
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary=“----=_NextPart_000_002B_01C80C34.983FF460”
X-Mailer: Microsoft Office Outlook 11
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3198
thread-index: AcgMVh64vXX5uGNuRACDVtFDOWHVdQ==
X-DSPAM-Result: Spam
X-DSPAM-Processed: Thu Oct 11 18:33:47 2007
X-DSPAM-Confidence: 0.5152
X-DSPAM-Probability: 1.0000
X-DSPAM-User: [email protected]
X-DSPAM-Factors: 15,

2

Well, as far as the email without your address, you could have been blind-copied… Is that possible given the email sender / subject?

Otherwise, what email server(s) are you and your clients on? I have not heard of problems, I think I have clients on mail3/4/5/6 (I don’t typically track what mail servers clients are on so I am not positive on those).

Tim

3

Thanks for the reply Tim. Cool Yak’in photo as well. I don’t believe I was BCC’ed and the sender and subject are completely unknown to me. None of the address or recipients appear to be related to any client of mine either. Also, doesn’t a BCC header at least include the address you received it at as the receiver? I think it does?

The other thing is that it could have only been sent to one of 3-4 domains because I received it in my spam email account, which collects emails for 3-4 domains. None of these domains or owners have anything do to with the message recipients or senders.

I believe all the possible domains are on Mail6, so this would be the one with the issue. Still not sure how I got this email. Maybe I should submit a ticket?

4

yes submit a ticket, for privacy of the domains I am moving it to customer only.