submitted ticket

hi,

whats happened recently

it seems none of my tickets are getting though

i submitted on asking for a file structre to be restored

preferabbly one after thursday (or on thursday) but not sure im gonna get it at this rate.

whys it started not likeing emails, seeing them all as spam,

It only doesn’t seem to like your emails(I mean consistantly) :slight_smile: I am looking for it to pass it on now.

oddly, I don’t see anything in blocked OR passed with the word restore in it that is anything near ticket. was the word restore in the subject?

it was sent though the Resellerdesk interface and uses my Emagine account email .

i think it was website restore files, think i sent it yesterday.

but it was because a file i had edited went haywire, i am working on the code at the minute so wont need it

It was yesterday, and it is released now, you should see it in tickets soon, it would be good if you can reply and let us know you don’t need the restore done.
I am very sorry about the spam filter catching this :frowning:

thats ok, i know its not you guys

i have recieved confirmation