support bounces

hey there

i am getting bounce messages from [email protected]

with the following:

Hi. This is the qmail-send program at srv.hspherehelp.info.
I’m afraid I wasn’t able to deliver your message to the following addresses.
This is a permanent error; I’ve given up. Sorry it didn’t work out.

[email protected]:

— Enclosed are the original headers of the message.

Is this from the Jodo support system?

thanks

yes :frowning:

The cerberus helpdesk licnese is saying it expired(we were supposed to have been given a NON EXIRING one after the last fiasco!)

It was obviously set for Dec 30/31 2006 to expire as it has done today. No warning, no notice, just up and expired.

Needless to say I am NOT happy. I had no plans to be here today, WinVPS4 made me be here, now this…we are working on a temp solution as WebGroup(cerberus makers) say it will be Jan 4th before a reply!!!

bummer - so no support by email till then ???

No check my other post(status forum), we are answering mail, manually :slight_smile:

ok, thanks.
so were emails sent yesterday (and not confirmed, except for the bounce) - received in good order?

Thanks

PS -

there seem to be some issues with the new forum version -
i cant edit my post in IE7/PC.

also - when trying to use the quick reponse window at the bottom of the topic - it gives a no permission error. the regular reply works though.

ok for forum issues we have a different thread that the development team is watching:

http://support.jodohost.com/suggestions-feedback/9182-forum-problem.html\

As for previous mails I will need to check with Ranjan on that, I think some may have been lost :frowning: