tickek, 10 hours, no answer

Customer Support Customer Only Discussion
21

[QUOTE=Yash]
We have been having problems getting these sub-licenses to work properly, I am sorry.

The xSP software of Cerberus we are using is still in BETA :frowning: Give me 24 hours and I’ll try sorting it out
[/QUOTE]

Anxiously waiting for an update.

Let me know if I can be of any assistance.

Thanks

22

well, basically please go ahead and start using your helpdesk.. Your install has to anyway be indepedent. our Xsp gateway is only to be used to install the license in ur install of cerberus..

But im still working on it..

23

[QUOTE=Yash]
well, basically please go ahead and start using your helpdesk.. Your install has to anyway be indepedent. our Xsp gateway is only to be used to install the license in ur install of cerberus..

But im still working on it..
[/QUOTE]

What do you mean? If I install cerberus myself, you can provide me a license?

24

yes, IF it were working properly, that is what would happen.