Ticket #GMN-54222-689. 9 days and counting

Customer Support H-Sphere Reseller Hosting
1

I can understand some delay on this, but NINE days??? Can someone update the ticket? X(

2

This ticket got assigned to the wrong queue and was not visible, I am moving it to the proper queue now, and the ticket will be handled.

3

Inka, please in the future email helpline @ jodohost.com on such issues. Emails to this address go to all of the support team

4

ooh, that’s good to know! No need to use resellersupport in future then… LOL :smiley:

5

[QUOTE=Yash]
Inka, please in the future email helpline @ jodohost.com on such issues. Emails to this address go to all of the support team
[/QUOTE]

Ok, I will give it a try. In the past several people were complaining that helpline was not making any difference (I do not remember the thread, I think it was associated with a server crash, several months ago, but I am not very sure), but maybe now is working fine.

Thanks

P.S. Any news about SSL support in Cerberus?

6

https://resellerdesk.jodohost.com/support/index.php

7

[QUOTE=Stephen]
https://resellerdesk.jodohost.com/support/index.php
[/QUOTE]

Great 8)