I’m creating tickets (sending mails or from resellerdeskxxxxx web) and these are not in my open ticket list and I’m not receiving mail notification about it.
Anybody has the same issue?
I’m not receiving ticket notification, … I’m trying contact with chat support and I couldn’t in 25 minutes, and I’m waiting,… my customer is not receiving mails and I can not see any issue in the forum and I can not contact with support
you are not alone.
We are experiencing the same here.
Please, we need a word from Jodo.
Thank you
Emails are actually fine here. Coming and going.
Just Ceberus ticket system seem to be having a problem.
same problem 
and jodo is going without chat support and without any word in the forum !!
Please check this http://support.jodohost.com/showthread.php?t=11315