tickets

snooper · September 15, 2005, 1:12pm

i submitted a ticket a fe hrs ago, but it isnt howing up in Cerebus.
Should i open a ticket about it

Stephen · September 15, 2005, 1:13pm

If you did not get an email reply or do not see it in cerberus, I would submit a ticket about it.

snooper · September 15, 2005, 1:23pm

how do i know that the ticket abut my ticket WILL show up?

JoCald · September 15, 2005, 2:22pm

If you get an email confirmation of the ticket

Penhall · September 15, 2005, 2:22pm

[QUOTE=snooper]
how do i know that the ticket abut my ticket WILL show up?
[/QUOTE]

Tickets seem to be getting bounced back as well shared ssl seems to be down for me.

Stephen · September 15, 2005, 2:31pm

Trying to get Tanmaya now.

Stephen · September 15, 2005, 2:36pm

The cerberus key has once again expired, we have paid (we do so monthly), they seem to have a major reoccuring problem with this, it is the SECOND time now, we have a post intheir forums about this issue.

ErikP · September 15, 2005, 7:55pm

will sending emails work ?

i think not no response I have something in the works with jodo. where can I send emai lto?

thanks!

Stephen · September 15, 2005, 7:57pm

Sending emails was not working earlier with the issues, but they are resolved and working now.

ErikP · September 15, 2005, 8:06pm

[QUOTE=Stephen]
Sending emails was not working earlier with the issues, but they are resolved and working now.
[/QUOTE]

ok just sent one in. but no automatic response.