I’m selling off a large portion of my business. I need to transfer most of my domains to the new owner. But I plan to keep a small core set of domains. I have a reseller account now. Is there some sort of mechanism for bulk transferring 40 or so domains to another reseller account?
Tim
We can do an account move, we cannot move per domain but per account, there is a small service charge per account for this to be done. They will have to have a new reseller account on the same cluster setup to handle them.
Thanks Stephen. Moving “accounts” is what I was meaning. I assume I can contact sales@… to get info on pricing?
Yes, you need to get in touch with the sales team for account moves to another reseller account.
Tanmaya or Stephen, I’m told that new accounts in cluster 1 aren’t possible and you folks can’t do the transfer between cluster 1 and cluster 2. Is that true? If so, I’m afraid my buyer is just going to transfer domains to his existing hosting provider (not JodoHost). I mean, if we need to go through all the manual steps of transferring domains, databases, emails, he’s going to just use the system he knows and already has set up. Is there anything that can be done?
I have a ticket open with the transfer request: DKP-54249-993
Thanks,
Tim
Cluster1 to Cluster2 IS NOT possible, but we can through special arrangement make cluster1 available.
Great! I thought cluster1 might still somehow be available. Should I have Adam contact you about that or is my request sufficient? His account ID is in the ticket. You can check to see that he hasn’t added anything there yet. His account is in limbo waiting for me to transfer accounts to it.
It will have to go through sales, but basically will kill any account on cluster2, as it is useless to him, and us. Then make a new signup link for cluster1, and then the change of accounts can proceed.
HI,
Sorry, we can’t move account from one cluster to another.
Please feel free to contact us for any further assistance.
With Regards,
Narendra
JodoHost - Customer Care Department
That is fully correct.
that is why we will hav eto go via sales manager and make/enable a new signup on old cluster, something we don’t normally do, it will be at least 8 hours before we can do anything on this.
Cluster1 CP need to stop several times for migration, i will be sending you a link to signup After cp start working, you can complete the signup and come on live chat to get your account activated. For rest raise a ticket in support with both reseller account names and the end user account id, which want to transfer.
Ticket has been updated with signup- link