Upgrade This Evening!

For some reason the router upgrade announcment I never saw in the New Post area. Not sure if I just missed it or if this happen to everyone else. I just now got it by accident and warned all my clients sort of late.

Just letting you know. Probably me being tired.

Also, we emailed it to all customers.

Oh, never got that either… 8)

Just PMed you the address we sent notice to, we did not get a bounce on it.

Yep, thats the correct address. It wasn’t in my spam folder either. Strange… 8)

Don’t know if you guys use the Send option in H-Sphere to send to all clients at once, but sometimes not always, when I use it, not all the E-mails are sent. Maybe that’s what happen in my case.

Yes, we use send option, it is the only way we hav eto mass mail all resellers, and all direct customers, never had an issue with people not getting it
we just emailed a reminder as well, so a total of two mails have been about this.

Ok, I’ll Pm you another E-mail to use. Not sure why the one I am using is not working probably, being on the same servers. Strange… 8).

i did not get it but i check the forum often.

I got 2 mails regarding network maintenance windows, 1 in advance and 1 shortly before the outage. Thanks for that.

And also a very short outage today: my compliments to you guys!

Best regards,
Jan-Pieter

Stephen,

I sent you a new E-mail to use for me for now. Not sure why I am not getting any E-mails when sent through the system.

Thanks

Actually I can change the address myself, just change the contact info in my control panel correct??

I really need to get more sleep.. 8)

Yes, I got the PM, but you can change it in the personal profile panel :slight_smile:

Yea, I forgot and remembered after I sent the PM. I’ll take care of it.

Thanks

I was wondering if the upgrade is still happening. The email I recieved stated Sunday, but it’s monday and I still cannot connect to mssql7.jodoshared.com. So Im kinda curious if there is an ETA on the finish of the upgrade :slight_smile: Turns out that referencing by name does not work anymore, but you can still reference by ip address, aka 204.10.108.38

no(as in no network changes, all was done long ago), MSSQL7.jodoshared.com works fine for me, can you tell me what tracert or ping results are?

Im sorry for the time between replies, the following is my tracert as of a few seconds ago

Tracing route to mssql7.jodoshared.com [204.10.108.38]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 208.101.22.105-reverse.softlayer.com [208.101.22
.105]
2 <1 ms <1 ms <1 ms ge-2-2.r03.dllstx09.us.bb.verio.net [129.250.12.
69]
3 <1 ms <1 ms <1 ms xe-2-0-0.r21.dllstx09.us.bb.verio.net [129.250.3
.225]
4 <1 ms <1 ms <1 ms xe-0-0-0.r20.dllstx09.us.bb.verio.net [129.250.2
.222]
5 * * 28 ms p16-3-0-0.r00.miamfl02.us.bb.verio.net [129.250.
5.11]
6 28 ms 28 ms 28 ms ge-1-1.a00.miamfl02.us.ra.verio.net [129.250.30.
3]
7 28 ms 28 ms 28 ms ge-4-2.a00.miamfl02.us.ce.verio.net [130.94.195.
118]
8 28 ms 28 ms 30 ms border5.pc1.bbnet1.mia003.pnap.net [69.25.0.13]

9 28 ms 28 ms 28 ms webhosting-9.border5.mia003.pnap.net [216.52.162
.66]
10 28 ms 28 ms 29 ms rtr1.m****here.biz [204.10.104.77]
11 28 ms 29 ms 28 ms 204.10.108.38

Trace complete.

C:>

Ok, so it is working now by name, if it doenst work again, try to get a trace at that time, I am curious why it did not work. IP has not changed on that server, ever.

Ack, I have the same error with MYSQL server found @ 204.14.107.213. But this is with PHP off the server @ zanpher.com … grr, I just changed to IP address to reference the server.

I dont know whats going on, it’s quite add, but this is now from the forums saying unable to reach server, more or less the same error I had with MSSQL via the website :slight_smile:

No biggie though, I’ll do a direct IP reference from now on. I want to thank you for your help though. Its always comforting to know there’s someone out there eyeing this thread :slight_smile:

I take it as part of my job to watch and reply the forums, I can’t address every issue(unix ones mostly) but, I try to make sure it gets pointed the right direction.