Web log file size problem - win19

Customer Support Customer Only Discussion
1

Hi there,

I have noticed that my stats are way off over the last few weeks (approx same visits/hits etc but http transfer 1% of what it was)

If I look in the log files it seems that the column that records the filesize of served files is not correct.

Anyone else noticed problems like this on win19? Or am i going mad?

Cheers.

2

hrm…this happens if ISAPI mods are installed I don’t think there is one on win19 I will have to check it out.

3

There was an ISAPI module installed that caused this, it has been removed.

4

Thanks Stephen!!!

5

Hi again Stephen,

The problem still seems to be there. File sizes are all way off. Sometimes even 0!

Cheers,

Paul

6

Hello Paul,

I did find the ISAPI module mentioned below by Stephen still active and now I have disabled that completely. Kindly check and let us know if that is still happening.

7

Yes, I have noticed one of my clients, whose total http traffic dropped 20 times fold ? 8o
This is really strange. Would that have anything to do with the issue pointed out by largerabbit?

We do bill them on traffic :frowning:
Any thoughts?

8

I have replied your ticket. Kindly, check it.

Your issue has fixed. Please check it. If you have any query, please update the ticket.