web1, cluster 2 performance issues

web1 seems to be having a very bumpy ride these days; repeatedly my clients report several minutes of downtime day in and day out – yesterday and today just to give an example. All I get from tech support is a “problem solved now”, which is wonderful, of course, but if the underlying problem is not dealt with, we’ll keep seeing the bouncy server syndrome – and my clients are getting concerned.

Any chance you can take a look and see if web1 is in need of an oil change or something?

Sorry about it. Somehow the issue wasn’t escalated. I’ll ensure the oil is changed as soon as possible.