I really don’t know why precautions were not taken, when this server was acting up before, this server was not stable. We all knew this was going to happen again, its like a waiting game.
Now all my new clients are down in the afternoon???
Seems we wait and wait to hope nothing happens again. There was something major wrong with the server when it kept going down before should of been resolved then or replaced.
There was indeed couple of issues on web12 in last 48 hours.
There is a bug in the way Hsphere handles SSL certifications. Also, apache doesn’t reports if incorrect SSL CA certificate is in place. Instead the whole webserver crashes without any slightest of indication towards the real issue. Due to this, there was many hours of downtime.
Current solution - We have disabled the incorrect config from loading.
Permanent solution - We will file a bug report with Psoft, so incorrect certificate is not posted in first place.
A client website suddenly attracted a lot of connections and it took us some time to get our configurations changed to suit needs of his site, while not bothering other users on the server. It is locked now
Solution - Server configuration modified to suit such spikes. Client’s site configuration is locked down from causing major spike now onwards.