Web14 sites down again

This is getting to be a regular occurrence around this time. My site is showing the hshpere default page.

Recent reports in the Cluster one thread about it at:
Oct 26 -12:06am
Oct 20- 12:07am
Oct 18 - 12:12am

Seems maybe someone runs a regular script around this time that might be causing it?

Yes it seems to be, and we are working on default page coming issue, was just coming to post status.

They look to be getting that resolved. interesting issue, not seen it before for more than just a few seconds.

It happens every night around this time, give an hour more or less. I’e monitored it since this post and it’s every night. Right now it’s been down for well over an hour, and it’s still down, and I know there’s no point complaining to Support as I have no faith in anything being done on a permanent basis.

I’m moving this site off this server as soon as I can, before the client starts to take an interest and I lose their business for good. They mostly don’t complain about problems this time of night, but they will once they catch on.

Losing a client to me is not a matter of a $5 a month nobody-cares hosting account. It’s more about me being able to provide a complete 100%-reliable service for their site, and this isn’t it. If I can’t provide reliable hosting then they take ALL their business elsewhere, and that costs me hundreds of dollars a month forever.

It seems to me more and more that Jodohost servers are overloaded to the extent that if just one customer plays up then we all have to suffer on a daily basis. I’ve used other cheap shared hosts lately that make Jodohost seem extremely sluggish and unresponsive, never mind the lack of facilities like SSH which every other host provides. Seriously, I’m getting fed up with it…

We are moving the server, there has been a posted maintenance about it. We are updating it.

This issue tonight is PLANNED. and it is moving hardware. There was one issue in the move, and it is being corrected.

You’re correct, as usual… I saw the site down again and over-reacted.

However, my client called me today to complain their site was showing a completely blank page. Turning on PHP errors showed xcache isn’t working, which was enabled for Joomla. I disabled the cache to restore the site. Will that be installed or is there a different setting recommended on this server for Joomla cache?

ok, honestly here, I need to check.
Things did not go as planned last night and we had to go to plan 2, we really wanted to be up on the new server to get them fully split

That meant we had to bring things online on Apache 1.x because 2.x was giving at one point I saw, EVERYTHING a blank page. We will get this matter corrected and up to apace 2.x and it will have all prior features and more stable. We just ran out of time last night for it, and wanted to get things up ASAP.