web5 / mysql5 responding VERY SLOW

my websites are responding very very very slow X( X( X(

my ticket being put on hold … NUV-48750-368

when can I expect them to work as fast as usual?
I’ve been waiting all day long for this to be resolved X(

Please have a patience, we are working on your ticket.

servers are slow 2 of the servers im on is slow, and im getting no help wiht support, all you guys tell me we are working on it.

Will i will be asking for a server moved, this is ridicicous 3 days and this issue is not fixed and only responds we are working on it.

I will not go through what I went through in January with all the down time and business i lost on web3.

I expect a responds and my issue fixed or get me off the sever im on, im not doing no more tickets, your wasting my time.

I dont know what is going on, but things are not like they use to be???

The problem is that for 5 days we have been fending off some DDoS attacks, web5 has a shared IP as the target which makes filtering it without hurting access to sites very difficult.
We haven’t posted about it, but have sent some notices to clients that are being hit the hardest and they know privately if their site was targetted in the attacks.

Jodo Team,
I found the culprit! It’s one of the plugins that created the delay / slow loading.

It’s still strange as I have that plugin as well on web6 but it loads just fine there.

Thank you all for your help. And sorry for any inconvenience this may caused you :frowning: