web6 Again

Not sure what we have to do with web6, but this is days now. NOw it is down and I am getting complaints now. We need to get this corrected A.S.A.P.

I am swapped and I don’t need any problems when this is ongoing all week.. Live chat you can’t tell them theres a problem all I get Its ok now its ok not not happening now… THye need to listen when we say something. I don’t have time to argue with them.

Please advise..

Web6 was slow at that moment, we made some changes in apache config which needed apache restart to take effect.I guess you noticed it down at that moment.Again I’d say that it wasnt down but slow.

As far as correction of the issue is concerned, Please let us know if you saw any slowness since last 2 hrs.We are very much concerned about even every single and simple issue and always try to get it resoved A S A P .

I also monitored your websites on we6 during this period but never see them slow or down.

I am getting complaints on web6 again. What is being done? This is a everyday problem? Please advise appriently something is wrong?

Please PM me your domains on web6, do you also notice slowness or it is just for your client. We check the domains we know are yours on web6 and they are up and fine.

Hello WebD,

The domain you have sent to Deepak is the same one we check regularly, I check it from DSL in texas it loads in less than 1 second, it is even loading in just over 1 second for Deepak in Delhi, India.

Deepak has had me check it regularly over the last few days just to get a real world speedtest from the US from it, as sometimes in Delhi it is slower than other places due to distance and recently due to packetloss from the backbone fiber being down.

Not sure. THis was a couple hours ago she complain. I just now got her ticket from around 10:00am.

I have replied your mail, please keep me updated through that.

Ok will do. I will let you know A.S.A.P. if I get another complaint.

WEB6 again down, and of course phone rings about it.

Can we get this sever fixed and run right and post what is going on so we know.

I have a upset client. Web6 has just gone down again, and yesterday it went down also.

What is going on with web6.

I’ve asked Deepak for some changes and to monitor it. Still let me know how it goes until Monday.

I am getting complaints on web6, very slow???

Tried phpmyadmin and it came up fine. Can you let me know your domain?