Not sure what we have to do with web6, but this is days now. NOw it is down and I am getting complaints now. We need to get this corrected A.S.A.P.
I am swapped and I don’t need any problems when this is ongoing all week.. Live chat you can’t tell them theres a problem all I get Its ok now its ok not not happening now… THye need to listen when we say something. I don’t have time to argue with them.
Web6 was slow at that moment, we made some changes in apache config which needed apache restart to take effect.I guess you noticed it down at that moment.Again I’d say that it wasnt down but slow.
As far as correction of the issue is concerned, Please let us know if you saw any slowness since last 2 hrs.We are very much concerned about even every single and simple issue and always try to get it resoved A S A P .
I also monitored your websites on we6 during this period but never see them slow or down.
Please PM me your domains on web6, do you also notice slowness or it is just for your client. We check the domains we know are yours on web6 and they are up and fine.
The domain you have sent to Deepak is the same one we check regularly, I check it from DSL in texas it loads in less than 1 second, it is even loading in just over 1 second for Deepak in Delhi, India.
Deepak has had me check it regularly over the last few days just to get a real world speedtest from the US from it, as sometimes in Delhi it is slower than other places due to distance and recently due to packetloss from the backbone fiber being down.