There have been some issues in the past with Webalizer and/or AWStats, where they’d stop logging from time to time. I’m just wondering if that’s been fixed now? Will they be working normally now on the new servers, after the move?
Basically I’d like to know what to recommend to clients - Webalizer, AWStats or just go with Google Analytics?
stats packages still have issues on every parallels product…and every version, at random times. Even google analytics does, as it is not a log parser but a live tool which can be blocked. there is no reason not to use both, as they are actually vastly different tools.
Thanks Stephen. The Webalizer FAQ, #18, says that if stats are not being updated, Webalizer just needs to be run. I assume we can do that regularly in a Cron job?
If so, what is the complete command line which HSphere uses? If I set a Cron job to do the same thing daily, will that basically solve the problem for a client?
you won’t be able to run a cron to webalizer tho 
Or access the logs, they are set, and on linux not as big of an issue as windows normally.
Windows sees a lot mroe of the awstats/webalizer errors and thought you were talking about them.
Linux, sometimes has some problems but when it does its more complex than cron breaking, normally a linux update breaking the execution of the app in some manner.
Yep I mean windows, but I can still set up a different account for Cron jobbies - just call the webalizer script remotely with the right params and that should work, no? Or maybe I’d need to install webalizer manually to use like that? I thought that might be a workable solution instead of letting hsphere do it…?
Is it not possible to run the script from a cron?
not possible to call windows from a cron, as it is an exe that has to be called.