can’t login with DWmail to any addresses on mail3. DWmail times out and gives error:
There was an error connecting to your mail server. Your server reported: [CLOSED] IMAP connection broken (server response)
Other webmail apps don’t work either.
I’m sick of dealing with email problems. it’s pathetic.
working intermittently now.
I can’t stress how many times i have brought this issue up to support. Can someone please put some sort of active monitoring on webmail? Everytime i mention this, they wait and just reply back with “it’s working now”.
I just resurected a ticket with support around this … basically webmail is dropping IMAP sessions.
Last time when it was corrected the reason I received from support was
“So many customers was setup auto response for some email account these emails are causing problem on webmail server.”
I apologise for this issue. I believe we had got webmail to work fairly well for a period of time. I will see what we can do to permanently resolve this issue.
I pretty much get this every single day. Sometimes for just a couple minutes, sometimes for 15-20 minutes or more.
thanks yash, please keep us updated through this thread if you can.