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I post a ticket yesterday and after some time it works again, but now, it seems like the server is not responding.
(TicketID CJM-97894-971)
Is it just me (or my ISP problem)?, dose anyone else have this problem ?!
DWmail, Squirrellmail, HORDE, all seem to be working pretty well for me, however there are a few places HORDE runs from, where others run on a dedicated server.
When i have this problem, the page did not respond before the list of the webmail applications appear on screen.
Ping my mail.domain is: 204.14.104.85
I think the server problem is overload for some reason during the day. I did not get any explain for the actions of Jodo support so i can’t tell you what they do for handling my ticket. but bottom line is that few minutes after i post the ticket, the problem was solve. A day later, i hade the same problem again, and i post the ticket, and again, it was solve few minutes later.
b.t.w, way Jodo support is not describe the way or the actions that was taken for solving costumers tickets?, if you do, it may be easier for repeat error to be handle.