Webshell folder protect not working

I realize you are short handed. Could someone take a look at ticket #DKU-59928-707? I had a protected admin folder, and that stopped working after the upgrade. Support team advised to delete and recreate, did that and still isn’t asking for a username/password. Got them the u/p yesterday but no response yet, still not resolved.

Thanks,
-Ben

It is fixed now, and I gave you a tip on the ticket as well, don’t take it wrongly just a suggestion for future :slight_smile:

Definitely no offense taken, and a good point. I will be more descriptive from now on :slight_smile:

I also want to make clear what I wrote you privately as well: used to run servers myself at my last job. I feel your pain, and honestly don’t miss it. Let me just say, you guys do a great job and I appreciate your efforts even though some customers have to give you a hard time in the forums so much. They just have no clue what it actually takes to run a system of this size, nor a clue how the back end stuff actually works. I have a very good idea, been there done that, so I am more than able to cut you guys some slack, especially when you’re short on staff.. Please keep up the great work!