YOu know its like talking to the wall with support since yesterday. This ticket has gone no where, I repeatly ask to give to Tanmaya he knows how to fix this he fixed this months ago when this happen. I see he was here yesterday, was it turn into him???
I WANT THIS TICKET FIXED A.S.A.P and given to him to be fixed. Its my live chat and it goes down about about every 5-10min continually since yesterday morning. Do you know how freaking hard its been to have to check every damn 5 min. since yesterday and telling support what the problem is all they say we see nothing wrong. I must of sent the error message 20 times.
Please see that what is not working for you is working fine for everyone else as per the update I have from the techs. Such issues may take time to resolve.
It is not always possible for me to get to every ticket, however I will try to get to it soon.
Tanmay its not working, they just dont stick around long enough to see it goes down, I sent tons of errors to them.
I have to check every 5 min for almost 48 hours now, instead of just having ot listen for a ring, its veryyyyyyyyy hard, ive hardley slept. They wont listen and thank everything is fine. ITS NOT!
Only reason I said to give to you, cause you the only one that seems to know how to fixed it, you fixed the exact same problem about 6 months ago and its been perfect till 2 days ago, its doing the exact samething as before.
as of today again nothing fixed, and now i have to sign in everytime the script goes down instead of just refreshing the page.
i really odnt know what is going on with you guys, but i have 2 tickts open one from last week and the live chat that i was told it cant be fixed. This is a unaccepatable anaswer.
I really odnt know what has happen wiht support but the service is not what it use to be, your costing me money. I cant even bill my clients as a email isnt working i reported last week also on another ticket.
Support dont answer me all day on my tickets. this is unacctpatbale and im highly pissed off let me tell you. This is not how i do business.
I know that script can be fixed, it was fixed before. 3 days now we are dealing with this. X( X( X( X( X( X(
I am really not sure about this whole situation, but update and work on the ticket for resolution, coming here isn’t going to help.
We are being FLOODED by asp.net tickets in the last 2 days due to not being able to switch versions, and having to wade through them, we are past the why’s and to the working manually to handle them until psoft fixes.