Every time I have attempted a chat with this new system, the support staff “Leaves the conversation” before completing it and the system asks for me to “leave a message.” when I attempt this an error results.
I have yet to have fruitful chat
Thanks for the report, we’ve gotten several such, staff are not leaving the chat but it says the same to us sometimes.
I’ll make a report of it.
We changed systems for the migration period but seems it is not doing so well.
It is livezilla which has a lot of ‘fans’ and used quite a bit so we figured it would be good for this period of transition we are making.