As a reseller I need to be aware of such network and outages going on to be able to announce them to my own client in time. I can’t manage to subscribe to the forum even thought I selected “subscribe to this forum”.
Is there any way that resellers can be alerted of such issues? Maybe a mass mailing to everyone?
Sometimes we post too much for mass mailings to be effective, many times people just ignore our mass mailings already, and when we send them now they are very important.
I agree - - to be forwarned is essential in maintaining credibility with clients. When they call up about a site/mail being down a muttered er … I’ll get back to you, doesn’t cut the mustard really.
In fact subscription to any part of the forums would be good - not just individual threads. The extra load on the server would be minimal against the goodwill generated.