Win11

Customer Support Server/Network Issues
1

Win11 is experiencing some sort of problem that is reflected on Jodopulse.

I’ve been having difficulties with a site on it for about the last hour I guess…

2

The traffic monitor is showing that something has been pegging the cpu for the last 10 hours or so…
don’t you guys get warnings about these things?

3

We are already looking into it. Update will be posted soon.

4

Is there any progress at all on this?

5

Hsphere service was hung causing the spike in CPU load. We are looking into it further.

6

CPU usage is hovering around 50% just now.. so its below critical but still a little highish.. u shouldnt notice any problems atm but we continue to monitor

7

we have disabled on site that was abusing the server. CPU usage dramatically brought down now

8

:slight_smile: Cool… all looks well again on this end.

I guess it was some problem with the code of that offending site?

9

Yes. Don’t know exactly what he was doing but it was very heavy on a Dual XEON machine

10

We still have problem with Win11 it seems… not longer 100% cpu, but errors like crazy on jodopulse.

11

spoke too soon, now it’s 100% cpu again… seems like exactly the same problem over again.

Earlier I was interrupted while working hard on some sites for many hours. I certainly hope it is not many hours again, cause this is getting crazy.

12

Seems all is ok once again, perhaps this was just a blip.

13

When win11 was annouced it was listed as a P4 3.0 HT

Did this change recently or are you perhaps mistaken?

14

I have had to goto live chat at least 3 times in the last month or so because I found that win11 had 100% CPU pegged (that’s just the times that I noticed it). I believe there must be something going on with an app on that server.

I’m thinking of putting my own html screen-scraper together to monitor the CPU of win11, and send me an alert evertime it goes above 90%…

I just want to see how often it really does go high???

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15

arkhost, detailed load and performance reports and alerts are available to us and all times. As soon as a drop in response times is noted on any servers, we are alerted… We have a workstation especially setup at office that only alerts other techs about such issues.

Please note that a 90% CPU usage issue is something taht cannot be solved instantly. Whenever we have such abuse issues, our techs could be working on it for an hour or even more tracing down the script.. So if you are noticing sustained high CPU usage, trust me when I say we may already be working on it. You surely can post a message here asking for an update.

Also.. as you can see.. CPU usage for win11 has been normal throughout the month except for that period around nov 21st: http://jodopulse.com:8090/Win11/panel.htm

16

Thanks Yash, that’s good to hear. I assumed that you were already alerted when high cpu is noted on any server. The only reason I wanted to be alerted when high cpu is hit is to be able to quickly respond to my own customers. I mean nothing bad to jodohost, your support is the best I’ve experienced in the shared/reseller hosting world. Keep up the good work!