Win17 and Win18 reboot

We are rebooting win17 and win18, they are pinging but not responding on IIS.

Server is stuck on installing a windows update on reboot issued.We are working to get up asap.

It was saying do not reboot installing updates, but no activity at all on drives or cpu, so we had to issue hard reboot, will be up in just a moment.

both up and running well now.