Any time we try to log into win20, we get the following:
Finding Host win20.my*sphere.biz
Connecting to 64.187.103.70:21
Connected to 64.187.103.70:21 in 0.250050 seconds, Waiting for Server Response
Error reading response from server.
Connection closed by remote host.
Ticket #COU-63067-337 submitted 3.40 hours ago; 1st chat initiated 1 hour ago; timed out; 2nd chat initiated, forum post made.
Please expedite this issue; we really need to post important documents for a client and cannot do so.