win24 ASP not responding

Customer Support Customer Only Discussion
1

ASP pages on an account on win24 do not connect.

I added a new ticket HTX-45298-724 but this is an urgent issue for me so I’m posting it here too…

2

ASP is responding on the server, checking the ticket.

3

Working again… Too late, customer unimpressed :frowning:

4

Thanks for the super-fast response, Steve, by the way. Unfortunately, the client already looked at the new pages I wanted to show them and it wouldn’t connect.

5

it was not the entire server, it was one application pool. Sorry you had a client checking at the time, but sometimes this can happen.

It was already fixed by the time I checked with Ashwani, so all credit goes to him.

6

I know, sometimes the universe conspires against us. The timing was very unfortunate.

I noticed a couple of times yesterday it didn’t connect but it always worked if I refreshed the page. Can you move this to a different application pool or something? That one does seem to be occasionally causing some kind of problem.

7

Ashwani has done it :slight_smile:

8

That’s ‘Super Ashwani’, I’m sure you mean :slight_smile: