win6 site up and down and webmail issue

site on win 6 cl2 is also showing the same behaviour site not loading then connection reset server error in firefox customer also mentioned email was down. site has come back up again but for how long???

I can login via outlook but webmail gives failed login 66.232.25.28

Please PM ticket# or domain name.

Can you tell me ping results of mail4.g********.com from your end?

ping results
Pinging mail4.g********.com [173.0.137.227] with 32 bytes of data:
Reply from 173.0.137.227: bytes=32 time=225ms TTL=53
Reply from 173.0.137.227: bytes=32 time=224ms TTL=53
Reply from 173.0.137.227: bytes=32 time=226ms TTL=53
Reply from 173.0.137.227: bytes=32 time=225ms TTL=53

have sent you a pm with ticket id and domain mail address