Worst support ever

Customer Support Customer Only Discussion
1

Let me tell you guys something this ticket you guys are ignoring me and not helping me with this, This is going on for over 2 weeks. I want this ticket helped with. If i lose this account that he just paid 2 years for a reseller account up front, im charging you guys back. THIS IS ABSOULTY RIDICIOUS ADN THE WORST SUPPORT I HAVE EVER GOTTEN WITH YOU. I am furious and pissed at this point. So is my client and fixing to leave me and has been a long term customer of 2 years with me. THIS IS EMBARRISING FOR MY COMPANY TO NOT BE ABLE TO GIVE THIS GUY ANSWERS.

Pretty bad when my client has to stop at a cooffee house to check his email everytime he has to send mail. X(

I even put the comment my clinet told me and stil havent heard from you, all I hear for over a week we will get back to you. TIMES UP I WANT ANSWERS TODAY.

JH #NRX-23842-773

2

I guess your ignoring via live chat now also.

I better hear from you today you hear me. Im furious is this the outcome of jodohost this type of service???..

3

Sorry for inconvenience. Please send me details which i request you on ticket and live chat.

4

WebD,

This is not a support issue, this is your client issue. Our mail server is working perfectly fine. ATT is blocking port 25 for ages, port 587 is next common and sounds like they are rolling out block son it now as well.

ATT has some pretty restrictive internet in regions, here in Miami I’d be downloading a CentOS ISO via bittorrent and it would take me offline due to their monitoring and killing it.

Try it from another ISP, I promise you it will work.