account still suspended

Discussion in 'Billing Support' started by HeatherC7474, Mar 10, 2005.

  1. HeatherC7474

    HeatherC7474 Guest

    I haven't received billing statements in my email lately, so I forgot about paying for the last 2 months and they finally suspended my account. I would have paid of course if i got the statements... but i never received them. Anyway, I just paid the money for the 2 months and my site is still suspended. Can you please help me out? thanks

    -Heather
    user: HeatherC747
    site: http://www.heathersdesign.com
  2. Ravi

    Ravi Perch

    Account is resumed now. Please take care of your billing period to avoid suspension of account.

    We allow 12 days of debit period before account suspension. You should have contacted billing at billing @ jodohost.com, as you made payments.
  3. Yash

    Yash Bass

    Invoices are always sent out. Please check if your billing address is correct. Multiple reminders are also sent to pay after due date.

    To avoid such issues, I recommend you switch to Credit Card billing. Your card would automatically be charged on due date

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