This ticket has been unresolved for a week.
Ever since the move to Waco, our mutual client has had nothing but problems retrieving his emails using the Horde software.
This is direct quote to me from my client "The problem is that in my xxxxxxx13 account, I can get the email ok....however, when I try to access one of the other accounts I get the xxxxxxx13 account. Their answer was to clear my cache! Can you imagine!!!!! I would have to clear my cache every time I access a different email account? I don't think so. It sounds like they have one cookie for all the accounts. I feel like I'm dealing with trainees....."
This client has 20+ accounts.
Has JH fired all of their knowledgable support personnel?
Will this ever be resolved?
Ever since the move to Waco, our mutual client has had nothing but problems retrieving his emails using the Horde software.
This is direct quote to me from my client "The problem is that in my xxxxxxx13 account, I can get the email ok....however, when I try to access one of the other accounts I get the xxxxxxx13 account. Their answer was to clear my cache! Can you imagine!!!!! I would have to clear my cache every time I access a different email account? I don't think so. It sounds like they have one cookie for all the accounts. I feel like I'm dealing with trainees....."
This client has 20+ accounts.
Has JH fired all of their knowledgable support personnel?
Will this ever be resolved?
