AOL refusing mail - PROBLEM FOUND (maybe)

Discussion in 'General Web Coding' started by antic, Feb 26, 2006.

  1. snooper

    snooper Perch

    i didnt mean that i use ASPmail (and not aspEmail either!) with auth - i am just comparing CDO wuth auth, to ASPmail without.
  2. snooper

    snooper Perch

    follow up on this issue not sure if support has made any changes - but CDOSYS seems to be going MUCH faster now.

    cool!!

    I just hope the recipients are all getting the mails :)
  3. antic

    antic Perch

    If anyone rejects the email based on no rDNS (which sucks) then you'll get a bounce-back to the address in your From field.
  4. snooper

    snooper Perch

    yep, i know - it actually stops the whole mail-out. i have tried with on error resume next and it seems to work ok.
  5. antic

    antic Perch

    That would be another problem entirely... only an issue with your code or the mail server would cause an actual code error. Getting a bounce back form another mail server still means your mail was sent successfully.
  6. snooper

    snooper Perch

    Thats what i thought too, but support tells me otherwise. seems to reflect in action too.
  7. tanmaya

    tanmaya APAC Operations Staff Member

    Antic, bounces can also occur at SMTP session itself, so it is not necessary that the message was indeed able to get to remote mail queue. CDOSYS may error out at this point, as the local SMTP queue is not involved. I'm not sure as i havent tested this myself, but it seems to working fine for snooper.

    Snooper, i also asked to log the email for which script is generating an error. If you are doing so and can test these emails, you may have a better idea of the issue.
  8. snooper

    snooper Perch

    Yes, thanks Tanmaya. I havent been able to set that up yet - in fact not even sure how ??
  9. tanmaya

    tanmaya APAC Operations Staff Member

  10. cca

    cca Perch

    Last emai I sent to aol adressee today bounced:

    Hi. This is the qmail-send program at mail.m****here.biz.
    I'm afraid I wasn't able to deliver your message to the following addresses.
    This is a permanent error; I've given up. Sorry it didn't work out.

    <so&[email protected]>:
    205.188.156.185 failed after I sent the message.
    Remote host said: 421-: (RLY:NW)
    http://postmaster.info.aol.com/errors/421rlynw.html
    421 SERVICE NOT AVAILABLE
    I'm not going to try again; this message has been in the queue too long.

    followed the link
    http://postmaster.info.aol.com/errors/421rlynw.html
  11. Stephen

    Stephen US Operations Staff Member

    AOL has not sent us anything in the feedback loop.
  12. dnjones

    dnjones Guppy

    I too am experiencing bounce backs from my emails to AOL members.
    Please fix.
  13. antic

    antic Perch

    They are going to fix, but in the meantime you have to use authentication, using CDO.
  14. dnjones

    dnjones Guppy

    what is cdo?
  15. antic

    antic Perch

    It's the most reliable way of sending email on Windows system. I you're on a linux system then I can't help. But if you're coding on Windows, refer to this:

    http://www.paulsadowski.com/WSH/cdo.htm

    See the part almost 1/2 way down about authentication. That's what you need to do to get around AOL.
  16. cca

    cca Perch

    I use authentification on my sites & have instructed my clients to do the same.
    The bounce was from an email sent directly from webmail using sqwebmail to aol. It bounced from a guy i have been corresponding to for months.
    Just tested & mail got thru though.
  17. cca

    cca Perch

    Nope, it bounced too.
  18. Do we have any updates about this issue? i can't send any personal email to any aol users from any email client. the return message of course, looks like this:

    Hi. This is the qmail-send program at cp.m****here.biz.
    I'm afraid I wasn't able to deliver your message to the following addresses.
    This is a permanent error; I've given up. Sorry it didn't work out.

    <[email protected]>:
    205.188.159.217 failed after I sent the message.
    Remote host said: 421-: (DYN:T1) http://postmaster.info.aol.com/errors/421dynt1.html
    421 SERVICE NOT AVAILABLE
    I'm not going to try again; this message has been in the queue too long.

    --- Enclosed are the original headers of the message.

    the i removed the email address. The email server this is going through is mail5 (64.187.103.252).

    AOL ... goodness -- tyrants.
  19. snooper

    snooper Perch

    same here, client getting these as of last night.
  20. Anybody? This is actually a pretty urgent issue. I'm assuming it was resolved for the other mail servers?

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