com-du-it.com
Perch
Hi,
I've a client who mistakenly lost all emails downloaded on Monday due to an error with Outlook. I understand JodoHost do regular backups but I seem to be having no luck getting a restore of this client's email.
Do the email servers get backed up and if so why is it not possible to restore? Have I misunderstood the purpose of backups?
Anyone, please advise. I regard this as a critical problem.
Regards, Stephen
I've a client who mistakenly lost all emails downloaded on Monday due to an error with Outlook. I understand JodoHost do regular backups but I seem to be having no luck getting a restore of this client's email.
Do the email servers get backed up and if so why is it not possible to restore? Have I misunderstood the purpose of backups?
Anyone, please advise. I regard this as a critical problem.
Regards, Stephen