Billing issue

Discussion in 'Billing Support' started by Boubah, Mar 3, 2005.

  1. Boubah

    Boubah Guppy

    My name is Boubah.

    I registered a month ago and few days after, I requested the account to be closed and the credit card charges to be reversed.

    I spoke with someone at the support who advised me to contact the billing department. I sent an email to the billing department shortly after.

    A month after, my credit card is being billed again. Please could you correct this problem.

    Thanks.

    PS: Here are my particulars:

    Login: guineenews
    Account ID: 732607
    My phone: 905-816-2251
  2. Ravi

    Ravi Perch

    I talked to you on phone and advised you to send me the account details.

    Now, I have the account details, but your email id is not functioning properly. Can you send us your alternative email id at sales @ jodohost.com.

    Also, Your concern has been acknowledged. You are going to get a mail from Billing within 24 Hrs.
  3. Boubah

    Boubah Guppy

    Everything has been solved to my satisfaction. The charges have been reversed.

    Good service on this one

    Boubah

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