Can't email people with comcast email addresses

[zarathustra]

Don't know if anyone else has a problem using Jodohost whilst trying to email people with an email address from comcast. I've tried contacting comcast at: http://www.comcastsupport.com/Forms/NET/blockedprovider.asp

Every email I send gets bounced back and it suggests the emails I send via my Jodohost account is spam, despite it's a direct reply to cutomer orders or requests, and includes no attachments or anything that I think could trigger an alert.

 

[Stephen]

I've only seen this on VPS accounts, not on shared/reseller level.

If you get it on others email support and provide information on it, we'll handle it with them.

 

[zarathustra]

Thanks Stephen. That's strange... Anyhow Comcast got back to me and managed to take me off the blacklist. No idea why it was blacklisted in the first place.