Dated: September 1, 2003
One of the most common reasons why your website may go down is due to ISP Caching or propogation issues. These issues can occur when:
1) You have updated your domain's name server settings
2) You have made changes to your website's DNS configuration locally (eg: Switching to a static IP)
3) We have made IP changes to our servers
These issues resolve normally within a period of 24 to 72 hours. To determine if you website is resolving to the correct IP, you may use http://www.dnsstuff.com. The correct IP will be the shared or dedicated IP that shows for your website in the Control Panel. DNSStuff.com also has an ISP Caching tool to help you determine if your IP is being cached by several major ISPs.
To determine if your website is visible across the internet, you may use http://www.amegaproxy.com. This is a proxy tool which will allow you to view your website through another server via another ISP.
One of the most common reasons why your website may go down is due to ISP Caching or propogation issues. These issues can occur when:
1) You have updated your domain's name server settings
2) You have made changes to your website's DNS configuration locally (eg: Switching to a static IP)
3) We have made IP changes to our servers
These issues resolve normally within a period of 24 to 72 hours. To determine if you website is resolving to the correct IP, you may use http://www.dnsstuff.com. The correct IP will be the shared or dedicated IP that shows for your website in the Control Panel. DNSStuff.com also has an ISP Caching tool to help you determine if your IP is being cached by several major ISPs.
To determine if your website is visible across the internet, you may use http://www.amegaproxy.com. This is a proxy tool which will allow you to view your website through another server via another ISP.