Could not Connect to mySQL7

Discussion in 'Database Support' started by gundu, Jun 13, 2008.

  1. gundu

    gundu Guppy


    Is mysql7 still having issue ? My client installed joomla successfully and run for about few weeks but since last nite, his joomla site has been down because it could not connect to MySQL7 database.

    I have sent 2 tickets and entered 2 chat sessions with Dipesh. No resolution given till now and my client's site is still Down.

    ticket Number : RS #KSV-75555-455

    Can anyone help fix this issue?
  2. Stephen

    Stephen US Operations Staff Member

    There is some chance it was the DB responsible for the problems had i some way(maybe the DB went corrupt someone and needs a deeper look etc).
    Just work with them on ticekt and i think you will find a resolution.
  3. Bunchadogs

    Bunchadogs Perch

    I'm also having a problem with this server- any resolutions yet?
    Mysql7 - Joomla based's been doing this all afternoon, I'm not sure I've had any uptime today.
    I can login in to MyPhpAdmin through the control just does not seem that the php files are able to access the db...

    Any info would we appreciated!
  4. Stephen

    Stephen US Operations Staff Member

    submit a ticket if you don't have one already.
  5. Bunchadogs

    Bunchadogs Perch

    I submitted this ticket:


    Just before I posted here. I had looked through the Reseller forums and the Network Outages and Updates forums first, but I did not visit this forum.

    I can also join the live chat, if you think that would help.

  6. Bunchadogs

    Bunchadogs Perch

    Wow, before I could even finish my reply above the ticket was fixed.

    My only 'complaint' would be if you could provide a better exlpanation of the solution I could possibly solve this problem myself in the future. I've got several joomla/DB installs, and if this is something I've done wrong on the install/setup I would rather know what I did wrong so I don't continue to make the same mistake!

    Again, thanks for the quick response!
  7. Stephen

    Stephen US Operations Staff Member

    No there were several DBs disabled during the problem resolution process, and 2 did not come back online when the others did.

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