Disk quota goes to zero

Discussion in 'H-Sphere Reseller Hosting' started by skypanther, Feb 3, 2015.

  1. skypanther

    skypanther Exalted Code Master!

    Frequently my customers' sites will get screwed up and report 0 for the disk quota. In those situations, I cannot update it and have to file a support ticket. That typically takes many hours to resolve.

    What is causing this? (It has been a problem for years.)

    What can I do to fix the problem on my own?

    What can I do to prevent the issue?

    It's painful for my customers. And it's embarrassing for me to have to tell my customers there's nothing I can do to fix the service they're paying me to provide.
    cc9 likes this.
  2. akshay

    akshay Administrator Staff Member

    We can understand your concern. We have reply your ticket with all details, you can't fix at your end. To immediately fix you can come on live chat and ask the same.

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