I am having issues again with disk usage. H-Sphere reports values that are VERY high. This seems to happen on old accounts - and these accounts are very stable, very few updates or changes made (nothing that would cause huge swings in disk usage, this is ABSOLUTELY not an issue with short term averages and the way monthly averages are computed) I download ALL files, including logs, and the actual disk usage is usually less than half that reported in H-Sphere Even adding in MySQL usage and email usage, the actual disk usage is less than half that reported in H-Sphere In a previous thread Pratik identified a bug that caused this, but there was no resolution (that I know of) I have opened support tickets, but the replies are always "check H-sphere..." That's the problem, H-Sphere isn't accurate. It's simple enough for me to download everything and check the sizes - I'm assuming support can do this using server side tools and file manager? This seems to happen most frequently on OLD accounts - this was setup in 2010 I think. The problem is support doesn't seem to recognize this - is there anyway to communicate this OR, and this would be even better - request an entire account scan / fix? As a re-seller this is frustrating - I shouldn't have to micromanage something like this because of a bug.