Email Malware

Discussion in 'H-Sphere Reseller Hosting' started by hafa, Jun 28, 2016.

  1. Pratik

    Pratik SkyWalker Staff Member

    Please check it out now and let me know if you still get that or not. I have made the changes to
    So please let us know and if anything i can check further.
  2. cc9

    cc9 Perch

    Pratik, I still received the email from Scrollout. Please turn it OFF.


    1 newsletter email from [email protected] marked as spam. How do I mark any email as NOT spam for the future?

    Do I have to go through ticket every time I want to mark as spam or not spam?
  3. Shubham

    Shubham Windows Team Staff Member

    We have turned off detail reporting for the domain which you mention in ticket and you will not receive any report mail in your mail box.
    but for whit-listing the email/domain name, you will have to let us know the email /domain name you want to white-list in ticket.
  4. Stephen

    Stephen US Operations Staff Member

    To train for the twitter updates, you can move from the BAD folder to the good, and it will learn that the twitter mail is acceptable.
  5. cc9

    cc9 Perch

    Stephen, really? how do you do it? just using webmail or mail client?

    currently any spam emails to will go to another email account: [email protected]

    where is that BAD folder?
  6. Stephen

    Stephen US Operations Staff Member

    Nevermind I guess you don't have access to that, my bad :(

    It's something we have to do on the shared system.

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