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bryanh said:The next hop is your mail server. I cannot connect to it (with the same browser on the same machine). Therefore it is without a doubt a problem between hop 12 and 13. Can your NOC use this information or as a company have you just given up and I should just move on?
traceroute to 24.XXX.XXX.XXX (24.XXX.XXX.XXX), 30 hops max, 38 byte packets
1 69.28.191.90 (69.28.191.90) 0.622 ms 0.523 ms 0.495 ms
2 ge-0-1-0.407.ar2.MIA1.gblx.net (67.17.210.73) 0.760 ms 0.392 ms 0.667 ms
3 so1-3-0-2488M.ar1.DCA3.gblx.net (67.17.68.33) 29.803 ms 29.849 ms 29.817 ms
4 so-3-3-0.edge1.Washington1.Level3.net (209.0.227.117) 29.687 ms 29.639 ms 29.977 ms
5 so-2-1-0.bbr1.Washington1.Level3.net (209.244.11.9) 30.378 ms * so-2-1-0.bbr2.Washington1.Level3.net (209.244.11.13) 30.182 ms
6 ae-0-0.bbr1.Dallas1.Level3.net (64.159.1.109) 62.485 ms as-0-0.bbr2.Dallas1.Level3.net (64.159.0.137) 62.332 ms 62.266 ms
7 ge-7-0-0-55.gar1.Dallas1.Level3.net (4.68.122.130) 62.232 ms ge-6-0-0-54.gar1.Dallas1.Level3.net (4.68.122.98) 62.828 ms ge-7-0-0-53.gar1.Dallas1.Level3.net (4.68.122.66) 62.747 ms
8 67.72.0.46 (67.72.0.46) 62.985 ms 67.72.0.50 (67.72.0.50) 62.734 ms 62.268 ms
9 pos3-1.hstntxtid-rtr4.texas.rr.com (24.93.33.218) 73.515 ms 73.581 ms 73.617 ms
10 srp11-0.hstntxtid-rtr2.houston.rr.com (24.93.33.130) 73.452 ms 74.015 ms 74.363 ms
11 srp0-0.hstntxgra-rtr1.houston.rr.com (24.28.96.167) 71.015 ms 70.740 ms 70.624 ms
12 pos1-0.hstntxgra-ubr1.houston.rr.com (24.28.97.246) 71.155 ms 99.962 ms 70.990 ms
13 * * *
14 * * *
15 * * *
Stephen said:Where are you getting that 24.* IP? We have EVERYTHING in 204 IPs.